Vodacom Tanzania is looking for suitable candidates on Jobs in Tanzania as mentioned. You will be responsible for the administration and management of contact centre system, IVR, digital care and social media channels including Knowledge base portals for the agents servicing the customers and administration of automated testing
Your key accountability and decisions ownership will focus on administration and management of contact centre system by ensuring IVR flows are developed, tested, deployed and continuously evolved as per business requirements and standards without underlying the contact Centre solution. You willing ensuring the customer surveys are sent on timely manner and evolved overtime to meet the customer business needs
Vodacom Tanzania is looking for good and challenging candidate to join their working team, if you are interested please check the pdf below for more information about these vacancies opportunities announced
